With six years of experience in software development, my expertise lies in building and optimizing microservice architectures, cloud-based solutions and web applications. Currently working as a Senior Software Engineer within Customer support engineering team at Gelato, I spearheaded writing a micro service that significantly enhanced issue resolution efficiency, reducing ticket duplications and increased ticket deflection rate. I am deeply committed to user-centric design, continuous learning, and fostering collaboration. Aiming to evolve into a technical lead, I aspire to be a key contributor in a core engineering team, driving innovation and excellence.